Delivery InformationAll watches are shipped directly from storage.When we shipped out watches, we will supply tracking number for you.
There is 48 hours processing period once payment is received. Once watches are shipped , we will email you with tracking number so you may track your order. You will have your products within 5-14 business days (not counting weekends or Holidays). Some orders may take longer due to uncontrollable circumstance.
Out of Stock
If your watches are out of stock, We will send you an e-mail . Please add firstname.lastname@example.org in your list so you get e mails from our site.
All exchanges must be addressed within 5 days of receiving products. In order to make an exchange, all watches must be in original, unworn, dead stock condition, with original packing or you will not qualify for an exchange. Exchanges can only be made if the products were factory defects and/or it was under our mistake.
Unacceptable reasons for exchange are customer chose wrong size/wrong color/wrong style/customer decides no longer wants.
We will exchange if we sent incorrect products or products are factory defective.
A 15% Restocking Fee MAY Be Applied To Exchanges Depending On Each Circumstance; It May Be Waived Depending On The Circumstance Of The Order.
otswatches.co Reserves The Right To Apply This Charge To Any Exchange!
WE WILL NOT ACCEPT RETURNS OR EXCHANGES IF WE SENT YOU THE CORRECT PRODUCTS!
WE WILL ONLY ACCEPT RETURNS OR EXCHANGES IF WE SENT YOU INCORRECT PRODUCTS!
We will not accept returns or exchange just because the customer decides they no longer want a watch,or because the customer has picked the wrong watch or because the customer thought they would look different from the pictures.
Read our policy and make sure you select the correct product,color ,and ask any questions about the products before you purchase! you can send emails at email@example.com
You may return products under same restrictions as exchanges. If a refund is issued, it will be in the same form as original payment. We are not responsible for shipping costs in either exchanges or returns, and for all refunds there is a 15% processing fee. Exchanges are completely free of charge, although we are not responsible for shipping costs.